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Dow Jones Accessibility Lead, B2B in BARCELONA, Spain

Job Description:

Accessibility Lead, B2B

Excellence in news demands excellence in our customers’ experiences. Dow Jones’ Experience team group brings together Product, Customer Experience, Technology, and Delivery with a single purpose: to connect people to the news that matters most when they need it and where they need it by creatively defining and building connected, innovative and sustainable experiences/products that are data informed and with a customer lens.

We are looking for an Accessibility Lead to focus on building our accessibility practice, ensuring that accessibility is integrated into the UX process from concept to delivery.

The ideal candidate will be committed to accessible and inclusive design, and have experience in educating teams about accessibility, setting requirements and recommendations for projects and be comfortable working within a cross-functional team. This role also leads our Dow Jones Accessibility Working Group, coordinating accessibility work and efforts across Experience.

As part of the Customer Experience team you will be responsible for integrating accessibility holistically within our digital projects. In this role you will define best practices and guidelines, partner with product development and research teams to understand the needs of our users with disabilities and collaborate with designers and developers to create scalable and accessible solutions.


  • Contribute to initiatives across Dow Jones to inform and educate on the importance of and best practices for digital accessibility

  • Incorporate accessibility standards and best practices into the work of the digital team

  • Coordination with 3rd party vendors on accessibility as required, including evaluation and remediation

  • Create and maintain documentation concerning Dow Jones’ accessibility standards and best practices

  • Create and maintain digital compliance documentation including Voluntary Product Accessibility Templates (VPATs)

  • Write accessibility use cases and detailed requirements.

  • Review UX concepts and deliverables to ensure accessibility compliance

  • Conduct QA for accessibility and work with the larger team on solutions, identifying and clearly documenting accessibility issues and remediation recommendations

  • Partner with product development and research teams to understand the needs of our users with disabilities

  • Assist in designing and conducting user research and testing on accessibility issues

  • Provide direction for UX patterns included in Dow Jones’ Design System

  • Oversee and assist consultants performing accessibility work when required

  • Conduct education and training sessions for the Experience team

  • Lead Experience’s Accessibility Working Group

  • Serve as an educator for the larger Dow Jones organization

  • Connect with the larger community


  • Bachelor's degree or equivalent experience

  • At least 6 years experience in defining requirements and testing

  • Expertise in WCAG and ARIA guidelines

  • Experience training UX designers, developers and other partners in accessible design and implementation

  • Experience creating and maintaining guidelines for large teams

  • Experience conducting audits and writing VPATS for internal products and vendors

  • Experience in writing accessibility requirements for both native mobile applications and web based products

  • Accessibility testing experience with screen readers including TalkBack (Android), VoiceOver (iOS), JAWS

  • Experience auditing native applications and web based solutions for WCAG compliance

  • Experience conducting or helping to design user research and testing focusing on accessibility issues

  • Great communication skills, especially in explaining accessibility concepts to a broad range of partners, and in collaboration with UX designers on approaches and with developers on implementation details

  • Highly detail-oriented and developed organizational skills, including the ability to prioritize tasks and meet deadlines

  • Proven ability to work both as part of a team in a highly collaborative, fast-paced environment

  • Examples that demonstrate how you have contributed to creating accessible products, from concept to production

Preferred Skills/Certifications

  • IAAP Certified Professional in Accessibility Core Competencies (CPACC)

  • 1+ years experience working with an existing design system

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at Please put “Reasonable Accommodation" in the subject line.


Job Category:

Req ID: 32533