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Job Information

Dow Jones Manager, Operations & Initiatives, DXS in NEW YORK, New York

Job Description:

The Wall Street Journal is seeking an Operations Manager for its Digital Experience and Strategy (DXS) unit. This unit creates all of the Journal’s digital experiences and is leading the Journal’s digital transformation in its newsroom as well as in its products and technology. It’s a growing unit with a lot of change where fast progress, focus on culture, collaboration and excellent communication are highly valued.

In this role you’d work with DXS senior leadership to plan, track and accelerate work across a broad portfolio by implementing and evolving processes for key projects. You will also manage recruiting efforts for this growing team. The role is an opportunity to learn about the workings of many parts of a news, product and technology operation as well as to contribute to the future of The Wall Street Journal. A strong interest in the mission of news -- as well as the future of news -- is important. Prior experience in program management for strategic initiatives is helpful.

Candidates must exercise excellent professional judgment, show initiative, demonstrate aptitude for strong written and verbal communication, have exceptional organizational skills and the ability to maintain a realistic balance among multiple priorities. You should be creative and enjoy working within an entrepreneurial environment that is results-driven.

In this role, you will be expected to:

  • Work with DXS senior leadership to efficiently recruit the best talent for open roles, scheduling interviews, distributing interview materials, gathering feedback from interviewers, and onboarding new hires. Keep Finance, HR and other stakeholders fully abreast of all progress and ensure that company policies—including those relating to diversity, equity and inclusion—are followed by hiring managers.

  • Help create and champion new ways of working that ensure we’re rapidly “experimenting our way to the right answer” and building the right solutions for our MACU (members, audience, customers, users).

  • Help assemble some of the communications and presentations coming out of the unit and coordinate across the broader Technology organization.

  • Monitor DXS’ highest-profile projects and initiatives, looking for opportunities to accelerate and remove obstacles, involving senior leaders where needed.

  • Assist in quarterly product prioritization process for a broad portfolio.

  • Assist the Chief News Strategist and Chief Product & Technology Officer assemble competitive research on other news and technology companies, keeping abreast of industry trends.

  • Help organize the unit’s existing culture squad, lead coordination of off-sites and quarterly gatherings. Help identify growth opportunities we bring together technology, product and news cultures.

Ideal candidates will have these skills and qualifications:

  • Detail-oriented with excellent organization, analytical, and prioritization skills

  • Able to accurately handle multiple tasks and projects in a fast-paced environment

  • Able to easily and comfortably switch between day-to-day tactics and project planning

  • Proven ability to handle confidential information with discretion and maturity

  • Highly resourceful team player, also able to be extremely effective independently

  • Excellent communicator with strong interpersonal skills and able to build relationships

  • Forward looking thinker, who actively seeks opportunities and proposes solutions

  • Comfortable gathering and synthesizing data

  • Proficient in GSuite (GMail, Google Docs, Google Sheets, Google Slides)

  • Interest in media, communications and technology preferred

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at Please put “Reasonable Accommodation" in the subject line.


Job Category: Business Operations Group

About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

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Req ID: 22469